Burger Family McDonald's
Team Portal
Burger Family McDonald's
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For access issues contact your supervisor

Team Support Portal

Get Help
What do you need help with?
👥

HR & Payroll

Paychecks, direct deposit, W-2s, time off, onboarding, or employee concerns.

💻

Tech Support

Laptops, logins, EfficientHire, MyOffice Pro, QSR Soft, Harri, or email.

🧹

Operating Supplies

Franke & H&K catalog items. Search 8,000+ items by part number.

🖊️

Office Supplies

Toner, paper, labels, pens, monitors, and other back-office items.

👕

Uniforms

Shirts (GM, Dept Mgr, Crew Trainer, Crew, Maintenance), hats, aprons, name tags.

HR & Payroll

👥

HR & Payroll Request

Shared / Missed Hours
🤝

Shared / Missed Hours

Submit separately · Goes directly to HR log

✓

Request Submitted!

Logged in ClickUp. Matthew will follow up with you soon.

TKT-0000

Tech Support

💻

Tech Support Ticket

✓

Ticket Submitted!

Logged in ClickUp. The Tech Manager will follow up soon.

TKT-0000

Operating Supplies

2,080Franke items
6,157H&K items
6Amazon items
522Previously ordered
🔍
Loading catalog…
Not in catalog? Add custom item
Your Order (0 items)
No items added — search the catalog above or add a custom item.
✓

Order Submitted!

Sent to Eva. You'll hear back within 24 hours.

ORD-0000

Office Supplies

Not listed? Add custom item
Your Order (0 items)
No items added yet.
✓

Request Submitted!

Sent to Eva. You'll hear back within 24 hours.

OFF-0000

Uniform Request

Add Uniform Items

👕 Shirt

🧢 Hat / Visor Unisex · One Size

🥼 Apron Unisex · One Size

🏷️ Name Tag

Your Order (0 items)
No items added yet — use the builders above.

📁 Documents & Resources

Manager & Supervisor Access Only

🔒

Manager Access Required

This section contains handbooks, HR forms, and training materials. Enter the manager password to continue.

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Resources
Documents & Handbooks
📘

Employee Handbook

2 docs
📋

HR Policies & Forms

2 docs
🎓

Training Materials

2 docs
☁️
Google Drive LinkedAll documents open directly in Google Drive
🔒
Manager Access OnlyPassword protected section
➕
Add DocumentsPaste any Google Drive link to add a doc instantly

🤖 AI Team Assistant

Ask questions about HR, payroll, scheduling & systems

I can help with: HR & payroll questions, Harri scheduling, MyOffice Pro paystubs, EfficientHire onboarding, QSR Soft, time off rules, and general McDonald\'s policies. For anything that needs a real person — use the Submit a Request tab.
🤖
Hi! I'm your McDonald's Knoxville team assistant. I can answer questions about HR, payroll, your Harri schedule, MyOffice Pro paystubs, EfficientHire onboarding, and general McDonald's procedures.

What can I help you with today?